PRIVACY POLICIES
PRIVACY POLICIES AND TERMS
This privacy policy applies to personal information that we collect in the context of relationships
that we have with our customers.
Collection and use of personal information
We may collect personal information in the following cases:
You purchase, order, you make an online reservation or request via our platform, you ask to register on our mailing list or to receive other commercial communications, you participate in one of our competitions or our promotions, or respond to a survey, you send a comment or question by email.
When you use a debit or credit card to pay for a purchase, we collect your debit or credit card information and your signature in order to process and administer your payment. If you pay for purchases through our website, we may also collect your billing and shipping address, telephone number, and email address.
Commercial communications: when you subscribe to our mailing list to receive our newsletter, we may collect personal information such as your first name, last name, email address and/or postal address as well as information about your interests in order to provide the service you requested.
We will only contact you if you wish. You are free to choose, at any time, not to receive our promotional communications by clicking on the “Unsubscribe” button at the bottom of our emails or by contacting our representatives as indicated in the section.
When you use a debit or credit card to pay for a purchase, we collect your debit or credit card information and your signature in order to process and administer your payment. If you pay for purchases through our website, we may also collect your billing and shipping address, telephone number, and email address.
Commercial communications: when you subscribe to our mailing list to receive our newsletter, we may collect personal information such as your first name, last name, email address and/or postal address as well as information about your interests in order to provide the service you requested.
We will only contact you if you wish. You are free to choose, at any time, not to receive our promotional communications by clicking on the “Unsubscribe” button at the bottom of our emails or by contacting our representatives as indicated in the section
“Deactivate your account / Unsubscribe”
To withdraw your consent to these communications, please contact us.
Contests, promotions, surveys: When you enter a contest, participate in a promotion or respond to one of our surveys, we may collect your name, address, telephone number and email address. We use this information to administer your participation in the contest or promotion and, through surveys, to understand our customers and improve our product and service offerings, promotions and events. When you register for the contest, promotion or survey, we may ask for your permission to receive marketing information in the future. To withdraw your consent to these communications, please contact us.
Communication of personal information
Unless otherwise specified herein, we undertake not to disclose, rent, sell or transfer to third parties, or exchange with third parties, personal information concerning our customers, without having first obtained their consent.
Service Providers: We may share your personal information with third parties who provide services on our behalf, such as processing payments, hosting our website, transmitting emails or other communications for our purposes. account, the organization of competitions and promotions or the analysis of the effectiveness of our advertising strategy. Your personal information may be stored and processed by third party companies and service providers.
These service providers are bound by nondisclosure agreements and legal restrictions governing their use of the information we provide to them, and they are not authorized to use or disclose personal information for any purpose other than providing the services. services on our behalf or as otherwise required by applicable law.
Website information
When you visit our website, we collect the IP address of all visitors to our website and related information such as the browser you are using, the operating system you are using, the time spent on the website, your usage patterns, and the domain name of the website from which you accessed our site. We collect this information to help us evaluate and improve your experience of our website.
Cookies and invisible pixels
Our website uses a technology called “cookies”. A cookie is a small piece of data that our website can transmit to your browser and which may then be stored on your hard drive to allow us to recognize you when you return. We use cookies on pages of our website that ask you to log in or that are customizable. If you are registered with our website, these cookies help us identify you and may be necessary to provide you with the products and services you request. These cookies also provide us or our service providers with information that we use to personalize our website according to your preferences. You can set your browser to notify you when you receive a cookie. However, if you decide not to accept cookies from our website, you may not be able to take advantage of all of the features of our website.
Our website may also use a technology called “trace tags” or “pixel tags”. This technology allows us to know which pages of our website you visit. These tracer tags are used to help us optimize and personalize our website for you and future customers, visitors to our website.
Deactivate your account / unsubscribe
If you do not wish to continue receiving emails, please note that each time we send you an email, we give you the opportunity to unsubscribe from our mailing list, so you are able to no longer receive emails. emails at any time. You can also contact us. You must allow 5 business days for your request to take effect. We appreciate your patience and understanding in allowing us time to process your request.
Security of personal information
We understand that our customers trust us to protect their personal information. We take this task seriously. We have taken measures to protect the personal information in our custody and control. Therefore, we only authorize access to personal information to those of our employees and authorized service providers who need the information for the purposes described in this privacy policy.
Changes to our privacy policy
This privacy policy may be updated periodically based on changes in our privacy practices. The revised Privacy Policy will be posted on the Website. We will treat your personal information in accordance with the privacy policy in force at the time such information was collected, or as otherwise agreed with you.
To contact us
You can contact us at any time if you have any questions or comments about this privacy policy.
Person responsible for the protection of personal information:
Jean Langevin - The Gold Merchants